Written By: Dan Tipton
Last year was a memorable one for Tipton.
First, it was our 10th anniversary—no small feat for a small business. But beyond that, we experienced furious growth in nearly every segment in which we operate. (Thank you to our clients who made 2016 a very special year!)
For 2017, we expect continued growth. As in the past, we will achieve this by building on our reputation for excellence in communications and hospital certification support. As a result, we will be spending a lot of time focusing on ways to add value to our existing clients.
Following are our goals for the year:
- Care More. We are determined to provide the very best service and products possible to our existing clients. We will work hard to listen and will deliver timely, thoughtful, creative work that wows. We will refine our processes and increase our focus on staff education. We will staff appropriately with people who care about others and who accept personal accountability for doing exceptional work. We want a reputation for doing the little things and big things well.
- Think More. We will bring fresh ideas, approaches, strategies and tactics to our clients. We will understand our audiences better than anyone else. We will continuously measure the effectiveness of our work through well-defined metrics.
- Collaborate More. We will form tight partnerships with our clients. We will make everyone who works with us better. We want our clients to know that they can trust us with any project at any time. We are at their service. We will be good stewards of our clients' investments in our services.
- Grow More. We will expand our relationships with our clients and let the quality of our work and strength of our relationships open new doors for our company.
To our clients, we pledge to you our very best. And, we pledge to continuously pursue excellence so that our very best gets even better.